How we Charge
We offer a variety of fee arrangements to best suit clients’ situations. We are happy to discuss these arrangements with you to find the option that works best for you. We’re probably never going to be the cheapest lawyers around but we’re thorough, we know what we’re doing, and we’re very experienced. When you come to us with a problem, we’ll look at all the different angles. If we see something that may be important, we’ll tell you. We’ll do our very best to give you value for money.
Our aim is to provide you with True, efficient, high quality service at a reasonable cost. When first scoping a project, we will meet with you to discuss your requirements, determine what you are wanting to achieve and how you would like us to help you. We will then give you an estimate of the cost of the work. The estimate is not a quotation.
We generally charge against work units calculated against alternative billing arrangement which consist of percentage discounts, reduced hourly rates and blended hourly rates against actuals, that gets calculated based on the time taken to complete the work and any other relevant factors such as but not limited to:
Our unit rates vary from JOD (200) & up to JOD (400) per unit, exclusive of TAX.
We will tell you what the unit rates allocated to your matter are once we know what the work involves and who will be responsible for your matter. We will tell you this when we write to you to provide you with an estimate for the work.
We will charge for all additional work carried out if:
If the cost of the work is likely to exceed the estimate, we will advise you of the reasons.
We also offer a variety of fee arrangements to best suit clients’ situations. We are happy to discuss these arrangements with you to find the option that works best for you.
Our aim is to provide you with True, efficient, high quality service at a reasonable cost. When first scoping a project, we will meet with you to discuss your requirements, determine what you are wanting to achieve and how you would like us to help you. We will then give you an estimate of the cost of the work. The estimate is not a quotation.
We generally charge against work units calculated against alternative billing arrangement which consist of percentage discounts, reduced hourly rates and blended hourly rates against actuals, that gets calculated based on the time taken to complete the work and any other relevant factors such as but not limited to:
- The urgency or complexity of the work;
- The skill, specialized knowledge and responsibility involved;
- The importance of the matter to you and the results achieved;
- Whether the fee is fixed or conditional;
- The costs of running our practice
Our unit rates vary from JOD (200) & up to JOD (400) per unit, exclusive of TAX.
We will tell you what the unit rates allocated to your matter are once we know what the work involves and who will be responsible for your matter. We will tell you this when we write to you to provide you with an estimate for the work.
We will charge for all additional work carried out if:
- You ask us to carry out further work or otherwise change your instructions;
- The amount of work or scope of the task changes as a result of matters unknown to us at the time of the estimate;
- The time taken to carry out the work increases for reasons beyond our control.
If the cost of the work is likely to exceed the estimate, we will advise you of the reasons.
We also offer a variety of fee arrangements to best suit clients’ situations. We are happy to discuss these arrangements with you to find the option that works best for you.
Terms Of Business
People Responsible for Your Work
Our aim is to provide you with quality personal legal product. It is, therefore, important to us that you know who will deal with your work. We try hard to avoid changing the people handling your work but if this becomes necessary we will notify you promptly.
Instructions
Wherever possible, please give instructions to the person primarily responsible for your work and confirm instructions to them in writing. We will assume that whoever gives us instructions has the requisite authority.
Quality of Service
We value your work and aim to provide a quality legal product. It is important, therefore, that you tell us immediately if you have any problem with our service. We will work on resolving any problem quickly.
Termination of Contract
We will continue acting for you in this matter until you inform us in writing that you do not want us to continue acting for you. We will also cease to act for you if we have good reason to stop doing so, for example, if you are in breach of any of agreed upon terms including non-payment of costs or of requests for costs or if you refuse to accept advice given. In such a case we will give you notice which is reasonable in the circumstances of our intention to stop acting for you.
If we cease acting for you, you will be responsible for paying our fees and other payments on the basis set out in the retainer agreement including any work we have to do before ceasing to act for you and, in litigation, work before being released by the court from the case. We will be entitled to keep the file, and all papers and documents belonging to you until all money owed to us is paid.
Storage of Papers
After completing your work, archive material including our file of papers will be routinely destroyed after 5 years from the file closure, unless otherwise agreed. If you ask us to retrieve papers from storage we will charge for any work necessary to comply with your instructions such as reading the file and answering a query. We also reserve the right to charge the expenses of sending the file to you or a third party. Files and all archive material are vulnerable in the event of fire or other accident at our offices or at our storage facility and we do not accept liability in contract or tort for any such loss.
Data Protection
By signing the retainer agreement you consent to us recording and processing all personal information, including any Sensitive Personal Data (such as Trade Union membership, physical and details of any criminal offense or proceedings) in order to carry out our present and any future services for you. You may request a copy of that information at any time.
Confidentiality
We will respect your confidentiality but take no responsibility for any breach resulting from or in connection with the use of e-mail or other electronic communications.
Limitation of Rights
This proposal is not intended to create any right enforceable by a person who is not a party to this agreement and we expressly exclude liability for any damage of any nature caused by or resulting from the use of email or other electronic communications.
Keeping you informed
From time to time, as necessary, we will explain the issues arising in your matter and the work and steps, which need to be taken. We will keep you informed of progress on weekly basis. We will also discuss with you, where relevant, whether the likely outcome will justify the expense or risk involved and will inform you if the position changes.
Keeping Us Informed
It is essential that you tell us everything relevant to the issues raised in your matter at the outset and as the matter progresses and provide us with all relevant documentation in a timely manner. You will also need to co-operate fully when requested and to answer queries or requests for information or instructions within an appropriate or reasonable time or as requested by us should there be urgency in the matter raised. Failure to do so may adversely affect the outcome of the matter and result in additional costs. If you will not be available at any time, please let us know well in advance because you may be required to attend to matters in person, sign documents or be readily available to give instructions.
COMPLIANCE WITH TAX LEGISLATION
ZaruMauge fully complies with its obligations in terms of existing legislation.
CONCLUSION
ZaruMauge is a well-recognized and experienced law firm, confident that it will be able to render a professional and cost-effective service that will always aim at fulfilling our clients’ needs.
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